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  1. 3 de oct. de 2017 · Many of the defining moments in our lives are the result of accident or luck—but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.

  2. 3 de oct. de 2017 · The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.

  3. The Power Of Moments: Why Certain Experiences Have Extraordinary Impact. In this book, we explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.

  4. The Power of Moments: Why Certain Experiences Have Extraordinary Impact. The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.

  5. El Poder de los Momentos de Chip Heath y Dan Heath (Reseña de libro) Kathryn Britton, MAPP '06, ha sido ingeniera de software y hoy en día es capacitadora del trabajo con profesionales para incrementar el bienestar, la energía, y el significado en sus vidas.

  6. Elevación (Elevation) Para diseñar momentos de elevación es necesario crear picos, éstos son los momentos positivos. Cuando un cliente no está contento con un servicio, por lo general sólo le resolvemos el problema.

  7. The Power of Moments Summary. Chapter 1: Defining Moments. The Power of Moments is about why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.